Patient Advice & Support

Citizens advice bureau Scotland

The Patient Advice and Support Service (PASS) is delivered by the Scottish Citizens Advice Bureau (CAB) Service. The service is independent and provides free, confidential information, advice and support to anyone who uses the NHS in Scotland. It aims to support patients, their carers and families in their dealings with the NHS and in other matters affecting their health.

Patient Advice and Support Service (PASS) leaflet (PDF, 163KB)

Patient Advice and Support Service briefing sheet (PDF, 215KB)

Quit Your Way Scotland

Start your quit journey with Scotland’s quit smoking service. Call or chat online with one of our trained advisors who’ll help you find your way to quit.

Phone us

We have trained advisors on hand to offer you advice when you need support. Just pick up the phone.

0800 84 84 84

Monday to Friday, 8am to 10pm
Saturday and Sunday, 9am to 5pm


Do you prefer to chat online? Our webchat service is available to help you get support to quit in a way that works for you.

Monday to Friday, 8am to 10pm
Saturday and Sunday, 9am to 5pm


The Government and NHS are well prepared ti deal with this virus.

You can help too.

Germs can live on some surfaces for hours.

To protect yourself and others:

  • Always carry tissues with you and use them to catch your cough or sneeze.
  • Bin the tissue and, to kill the germs, wash your hands with soap and water, or use a saitiser gel.

This is the best way to slow the spread of almost any germs, including Coronavirus.

Visit for more information

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